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I had the pleasure of interviewing Val Rivera, owner of Take Back Work, a Bay Area-based company that helps organizations create amazing cultures to work in through a design thinking methodology.

She shares how she got into design thinking and how she realized the methodology would work for tackling human and organizational challenges in the workplace. You’ll also hear from her on her successful process for impacting employee and customer experience and how to prototype in the context of culture consulting.

Enjoy this first episode of the Studio Forza design thinking and UX video blog!